ABOUT US
Lentrol Shopfitting is a design and build company that has been servicing the pharmaceutical and medical industry nationally for over 20 years.
Since 1997 we have completed over 350 shop fitouts for satisfied customers and built a brand that is known for it's personal and engaging service. Our team pride themselves on our culture, what our organization represents and together we aim to ensure our legacy is customer satisfaction and customer gains.
We are experienced in all types of fitouts with a strong focus in the pharmacy and medical industry. We are also experienced in working with all pharmacy brands and are able to work with you on a brand specific design. Our fitouts are tailored to all demographics and brand requirements with your business in mind.
We work as a team with all contractors and stakeholders to own the service we deliver from end to end to ensure that our clients experience a seamless transition with their fitout.
It is our highest priority that your project with us is delivered efficiently to a high quality standard with minimal disruptions and impacts to your customers and business.
Our 20 years experience and reputation is built on a friendly, personal service with a knowledge of your business and industry. We create shopfitting solutions for our clients that has optimized revenue, increased turnover and renewed customer relationships.
We are an Australian design and build company that manufactures in our own factory in Newcastle, New South Wales. We have completed shopfits in New South Wales, Queensland and Victoria; including country New South Wales and far north Queensland.
Director Heinz Grafik is well known to in the pharmacy/medical community. He is known for his personal involvement and project management in all stages of every shopfit. He makes it his business to know exactly what you want and the best way to achieve it. He brings a wealth of knowledge of current and past trends and will ensure that your fitout capitalises on the ever changing marketplace.
Heinz's tenure in the industry and shopfitting experience is why every job is completed effectively and efficiently at an intuitive cost. Feel free to give Heinz a call at anytime if you have any questions about our services or would like to meet with him to discuss your options.
Operations Manager Matthew O'Sullivan is the newest member of the team having spent 16 years in government services. He joins us from Service NSW where he was a manager in customer service. Matthew is passionate about customer service and putting customers at the heart of what we do in the best way possible. He also prides himself on developing a great culture of teamwork and accountability.
Our team will build and install your shopfit from start to completion, giving complete ownership of your project. Our continuous hard work and commitment is what drives the company. We work endlessly to deliver a quality product in hours that suit you and your customer-base.
With over 41 years experience between them, their friendly service and professional workmanship is what sets them apart. At anytime during your project they will always be happy to help you with any request.
"Lentrol Shopfitting are the best in the business when it comes to pharmacy fit-outs. I was extremely happy with the work Heinz and his team did at my pharmacy in Arncliffe. They had the place gutted out and re-done in a weekend with minimal disruption. Heinz has a great deal of knowledge when it comes to the industry which is clearly reflected in the end result of all jobs he does!" - Tamer Hanna (Arncliffe Pharmacy)
"Best shop fitters in the bus(iness), wouldn't trust my pharmacy with anyone else"- Joe Saleh (Your Community Pharmacy, Newport)
TESTIMONY
OUR VISION
To be known as the shop-fitter of choice for the pharmaceutical and medical industry. Known for intuitive cost effective design delivered with a personal fast efficient service built to a high quality standard
OUR MISSION
Work as a team to own the customer experience from end to end while delivering a high quality product with passion and a current understanding of the medical and pharmaceutical industry. We build relationships with our stakeholders that will establish our team as an organization that leaves our clients with a lasting impression and a profitable legacy.
Quality
We deliver a high quality product - first time, every time, at minimal cost to our client and the organisation.
Our Company Values
Teamwork
We work together as an engaged team to support each other to achieve our goals. We work with our stakeholders as a team to deliver an optimal product. We own our performance and improvement journey.
Customer Focused
We own the customer journey from design to completion. We work as a personal and friendly team that are approachable for any of our client’s needs.
